Communication Is Key To Business Success
Many people and companies brag about their ability to communicate when in reality they have no idea what good communication really is. Many people confuse communication with delegation, which is a worthwhile trait, but in business effective communication is the better virtue. To effectively be involved in a two-way exchange of ideas that reach a logical conclusion is the adapted definition of communications in a business environment.
To effectively communicate it is not enough to be able to express thoughts and ideas in a manner in which the person to whom they are directed can understand,squinkies, it is equally important to insure the thoughts and ideas are understood in the same manner in which they were expressed. It was once discussed that when a delegater tells someone to jump, the other person will ask how high? When a communicator tells someone to jump, the other person will ask high enough? while on their way back down.
The best communicators also do not dictate their intentions. When on the job and discussing a project to be done, opening a dialog with all of the people involved in getting the job done is an important tool for communications. Not matter how good the plan is written,squinkie cupcake, the people that are going to be doing the home job will have a much better idea about how long it will take and what will be involved than the most experienced supervisors. Not welcoming them into the discussion will usually result in the project falling behind.
Communicating what you, as the business owner want to accomplish, is only the first step in communications. Asking others for their input about the best way to accomplish it, is the second step. Most importantly, being willing to accept their ideas and criticism about how the job is being approached can be the best move any boss can make. Taking the stand that you are the boss and they will do it because you said so may get done,where can i buy squinkies, this time, but it may also cost some valued employees.
Being made to feel appreciated is the one method of reducing business turn over and by having their ideas presented during open, invited communications can achieve that goal. Failure to communicate properly is one of the fastest ways of building a wall between the business owner and their employees. Making the employees feel their opinion matters to you however,squinkies, is also dependent on where the communication takes place more so than it actually occurring.
Whenever possible, communication with those that work under your direction should take place either in their environment or in another location at which they feel they are on a more level field of play. When they are called into your office, no matter how friendly you try to make the surroundings, it is still your office and your turf and many are reluctant to disagree with the boss on his own playing field.
Moving the discussion to their work environment makes them feel more at ease as the boss is on their field now, and says they are willing to listen. They will be more open to discussing what they do not like about your plan and in ways to make it better.